Block Unwanted Calls
- OSS/BSS Answers
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Integrations Answers
- Updated Regulations
- Ideas Portal
For cases of Unwanted Calls (e.g. fraud, spam, phishing), the Owner/Admins can block a specific number from going through the Auto-attendant number.
It works by filtering the incoming call ID through the list before pushing it through the workflow.
In order to set up, please follow the steps below:
- Go to the Blacklist tab
- Choose:
- Block a number: Input a particular number to block
- Block Anonymous number
- Add