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App Model - Organization Management

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • OSS/BSS Answers
    B3Network Master Account Support Hub Access Control Portal Settings Product App Discount App Finance App Contract App Edge Server SMS Gateway Channel App Support Center Payment Admin Audit Customer App Price List Invoice App File Management Number Management Order App Release V2 Supplier App
  • App Model - Organization Management
    General Account Settings Payment and Credits Billing & Invoices Developer Tools Members & Teams Subscription Management Audit & Reports
  • App Model - Communication Apps Answers
    Bizphone BizPhone Desktop Application Bizphone Mobile Application Wallboard SIP Fax Global DNC File Explorer Virtual Line Call Recording Direct Line SMS Marketing
  • License Model - Organization Management
    General Account Settings Payment & Credits Audit & Reports Call Rules & Holidays Members & Teams Billing & Invoices Organization Connect CPaaS - DNC Security Policy
  • License Model - CPaaS Solution Answers
    Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Contact Dashboard Campaign File Explorer
  • Integrations Answers
    Freshdesk MS Teams - Bizphone NewRock
  • Updated Regulations
  • Ideas Portal
+ More

General Account Settings
  • My Account Is Created, Now What?
  • Forgot Password
  • Change Registered Phone Number and Email Address
  • Change Password
  • If Your Account Was Suspended
  • Terminate Your Account
  • Verify Your Account By Myinfo
  • How to create a new Org Announcement?
  • Two-Factor Authentication (2FA)

Payment and Credits
  • Top Up To The Account
  • Top Up Policy
  • Credit Balance
  • Enable and Disable Auto-Topup
  • Change Payment Account/Credit Card Details
  • Remove Credit Card Info From The Account
  • Secure Auto-Topup And Auto-Renewal

Billing & Invoices
  • Tax Invoice and Monthly Invoice
  • Change Billing Details & Billing Emails
  • If You Don't Receive Any Billing Email

Developer Tools
  • API Keys
  • Webhooks

Members & Teams
  • Account Types & Privileges
  • Invite Members and Designate Roles
  • Change User Role
  • Disable & Delete a Member
  • Filter Members
  • Reactivate Suspended Members
  • If Your Colleagues Don't Receive The Emails to Set Password
  • Give Privileges to a User
  • Create Teams
  • PIN Login
  • File Explorer

Subscription Management
  • Number Activation Fee
  • Understand Renewal and Expiry Dates of Subscriptions
  • Subscription status: Active, Expired and Terminated
  • Assign Subscriptions to members
  • Renew Subscriptions
  • Upgrade and Downgrade Subscription
  • Re-activate Expired Subscriptions
  • Unsubscribe and Terminate Subscriptions
  • Get a Refund on Terminated Subscriptions

Audit & Reports
  • Database storage SLA
  • Check Call History
  • Check Usage History
  • Check Admin Audit
  • Download Report

Popular Articles

  1. BizPhone Desktop App Installation
  2. Configure an Extension
  3. Manage Permission Group
  4. Admin Tools
  5. IP Phone Management
  6. Desktop App Installation
  7. Dashboard
  8. Create an Inbox with Call Type
  9. Manage Licenses & Extensions

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