IP Phone Management
Written by B3Networks Academy
Updated at October 16th, 2023
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Table of Contents
IP Phone Management tab is where you can automatically connect IP devices to your users who have IP Phone Licenses so that they can receive incoming calls and make outgoing calls on VOIP Devices.
To configure it, follow the steps below:
1. Auto-provision
A. Zero-touch
We support zero-touch auto-provisioning for the following brands. If you are using one of those devices, please take the following steps to connect SIP with the devices.
Step 1: Check Supported Brands
| Manufacturer | Model |
|---|---|
| Yealink | T42S |
| T48S | |
| T56A | |
| T58 | |
| T41P | |
| T40P | |
| T31P | |
| T31G | |
| W52P | |
| CP920 | |
| T21P E2 | |
| SNOM | SNOM710 |
| Fanvil | X7 |
| X6 | |
| X5S | |
| X4 | |
| X3SW | |
| X3S | |
| X1 |
Step 2: Contact your Service Provider to help you import IP phones’ MAC Addresses to the CPaaS portal
Step 3: Assign Devices to Users
- Check Firewall Configuration
- There are 2 ways to assign a device for a User:
a. Auto assignment
- Go to Phone System > View: System
- Go to IP Phone Management > Choose Auto provision (The system will randomly assign the devices to Users)
- Reboot the devices > start using
b. Manual assignment
- Go to Phone System > View: System
- Go to IP Phone Management
- Click the Pencil icon > select a particular Member that you would like to assign
- Set device login password (optional)
- Click Save
- Reboot the devices > start using
Device Login Password (optional)
After the IP Phone has been connected to our SIP, by default, you will have to use these login credentials (Username: admin - Password: <SIP password>) to log in to the device's web portal. However, to help the admins to remember the password easier, this feature allows you to set your own device's web portal login passwords if needed.
Firewall Configuration
In case your site has a firewall, make sure you have allowed our IP/Port before doing auto-provision.
Step 4: IP-Phone Graphic User Interface Configurations
Sangoma
1. Access the Sangoma Web interface:
- Obtain the handset IP address.
- Press the Menu button on the far right, select Status - Information.
- Note the IP address.
- Enter the IP address into your web browser. (Please note that the PC you use must be connected to the same network as your phone)
- Log in to the web interface
- The default username is admin and the default password is admin.
2. Provision
- At the Sangoma Web Interface, navigate to Management - Auto Provision.
- Enter your “https://provisioning.b3networks.com/provision/register/sangoma” in the section Config Server Path.
- Press Save Set and then Autoprovision Now.
- It will take up to 2 minutes and the device will reboot. The phone should now show the provisioned extension.
Yealink
1. Access the Yealink Web interface:
- Obtain the handset IP address.
- Press the Menu button on the far right, select Status.
- Note the IP address.
- Enter the IP address into your web browser.
- Please note that the PC you use must be connected to the same network as your phone.
- Log in to the web interface
- The default username is admin and the default password is admin.
2. Provision
- At the Yealink Web Interface, navigate to Settings - Auto Provision.
- Enter your “https://provisioning.b3networks.com/provision/register/yealink” in the section Server URL.
- Press Confirm and then Autoprovision Now.
- It will take up to 2 minutes and the device will reboot. The phone should now show the provisioned extension.
Update Yealink Firewall Details
Yealink has added new servers and requires users who use IP Phone Auto Provisioning to add new IP addresses to their firewall in order to use the service properly.
- Go to Phone System
- View - System
- Click on IP Phone Management
- Select Firewall Info
- Update Yealink Provision Server
2. Manual Provision
If the users do not use these supported brands, you can register their IP Phones manually.
Our system currently supports the following protocols:
- UDP
- TCP
- TLS
Our system will default use UDP & TCP (the most commonly used connection protocols for data travel on the Internet). However, if your device supports TLS to enable e-commerce transaction security on the Web, which requires encryption to protect customer personal data and authentication and integrity guarantees to ensure a safe transaction. You can choosethe TLS option so that whenever you make/receive calls, it will encrypt the calls to secure the connection.
Provision UDP & TCP
To do so, please follow the steps below:
- Go to the Admin Tools tab.
- In the Activated Devices section, get SIP Credentials:
- SIP credentials
- Domain
- Password
- Go to your device's brand web portal, and fill in the above information to register.
Get SIP Credentials
- Go to Phone System, choose View: System
- Choose the Admin Tools tab
- In the Activated Devices section, get SIP Credentials.
Example: Register SIP credential on the Yealink IP Phone
- Line Active: Enabled
- Label: Anything you like to appear on the LCD of your phone
- Registered Name: SIP account we provide (e.g. sip1234567)
- User Name: SIP account we provide (same as Register Name)
- Password: SIP password we provide
- Server Host: SIP domain we provide
Provision TLS
To register SIP TLS for your IP devices, you will need the following details:
-
SIP Information:
- SIP credentials
- Domain
- Password
- SIP Transport: TLS
- Port: 5061 (Obligatory)
- SRTP: ON (Obligatory)
- TLS Version: 1.2 (Obligatory)
Once you have the required details, you can use it to register the CPaaS SIP on your device's Web Interface.