Calls with a Group
- OSS/BSS Answers
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Integrations Answers
- Updated Regulations
- Ideas Portal
Table of Contents
Make calls to a Group:
Internal users:
If you are calling a group within your account, dial the Group Key to call.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/11/09/5eccdba2-0999-47d9-b81c-35133812ae13/92a45a5e-f2dc-4dc8-9bbd-5ce0bc17384e.png)
External callers:
If you would like external callers to be able to call a Call Group, there are 2 ways to do that:
Group members receive calls:
Members of a group will receive calls based on the pre-set group's ring mode.