Two-Factor Authentication (2FA)
Written by B3Networks Academy
Updated at June 18th, 2024
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Table of Contents
Two-Factor Authentication
Two-Factor Authentication provides another layer of security to your account.
Your email needs to be verified before you can enable this feature.
Note:
Your email needs to be verified before you can enable this feature.
Enable 2FA:
In order to enable 2FA for your account, follow the steps below:
- Click on the profile icon > go to Manage Account
- Go to Security and Credentials > click Enable Two-Factor Authentication
- Click Send verification code > key in the verification code which has been sent to your registered email > Continue
- Download your Recovery Key
- Finish
Once you enable 2FA, your next sign-in to the portal will require you to key in the 2FA code sent to your email address or use the Recovery Key to login.
Disable 2FA:
- In order to disable the 2FA code, please follow the steps below:
- Click on the Profile icon
- Choose Manage Account
- Select Security and Credentials tab
- At the Two-Factor Authentication section, click Disable
- Choose to Send verification code to your registered email
- Enter the code
- Finish
Recover Key
Recovery Key can be used to access your account in case you lose access to your email and cannot receive Two-Factor Authentication codes.
Note:
Treat your Recovery Key with the same level of attention as you would with your password.
Saving your Recovery Key in a safe place can help keep you from being locked out of your account.
Download Recover Key:
Once you successfully enable the 2FA code, you can download the Recover Key.
Create a new Recover Key:
In order to create a new Recover Key, please follow the steps below:
- Click on the Profile icon
- Choose Manage Account
- Select Security and Credentials tab
- At the Recover Key section, click Create new Recover Key
- Choose to Send verification code to your registered email
- Enter the code
- Download
Authenticator App
Authenticator app is an alternative backup option to get a verification code so that you can sign in even if your other second steps aren't available.
Prerequisites
- 2FA feature must be enabled in Security Policy.
- Authenticator App (Google Authenticator or Microsoft Authenticator) must be installed on user's mobile device.
Configuration
In order to set up, please follow the steps below:
- Login to the portal by using password or SSO method.
- After initial login, a screen will appear to promptly set up 2FA.
- Choose Enable With Authenticator App, then click Continue.
- A pop up will appear. Open preferred authenticator app on your mobile device.
- Scan the QR code displayed on the pop-up using app's camera.
- Authenticator app will generate a unique 6-digit code
- Enter the 6-digit code from app into the blank Verification code and click Verify to complete 2FA setup.
- A pop-up will show to request user to download or save the Recovery Key.
- User should save this Key in case they need to recovery account.
- Once completing all the steps, a confirmation message will pop up. Click Continue to complete the setup.
- User can use authenticator app for the next login.
