Verify Your Account By Myinfo
- OSS/BSS Answers
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Integrations Answers
- Updated Regulations
- Ideas Portal
Table of Contents
If you already have a MyInfo account, you are able to self-service the verification process on the portal.
In order to verify your account, please follow the steps below:
- Click on the Profile icon
- Go to Manage Organization
- Select the Digital Identity tab
- Choose the appropriate method:
- SingPass - Personal account
- CorpPass - Company account
- Follow the below instruction for verifying
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/3153956/1684410742942-slika2.gif)
For Personal Account
1. Choose SingPass option
- You will be diverted to the SingPass link
- Insert your SingPass ID & Password or scan QR code to log in
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1684410835875-slik3.png)
2. Key in your OTP
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1684410886020-slik3.png)
3. Choose Continue
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1684410919925-slik3.png)
4. Select I Agree
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1684410951196-slik3.png)
4. Select I Agree
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1684410983012-slik3.png)
5. Complete the process
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1684411022658-slik3.png)
6. Go back to the portal, you will see your information is verified
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1684411059557-slik3.png)
For Company Account
1. Choose CorpPass option
- You will be diverted to the CorpPass link
- Insert your UEN ID, CORPPASS ID, and Password to log in
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1684411185413-slik3.png)
2. The next verification process will be the same as the SingPass process above
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1684411233601-slik3.png)