The Owner of the organization can decide which access to give to which Admins using different Permission Groups. 

This permission is to decide whether an Admin can access and do the configuration for other members of the organization. 

This permission will also relate to the Phone System permission.

In order to give this permission to the Admins, follow the below steps:

1. Click on the Profile icon
2. Go to Manage Organization
3. Select Members tab
4. Choose a particular Admin to whom you would like to grant permission
5. Select Permissions tab
6. Click on People 
7. Select Specific teams. A drop-down menu will appear and Owner will choose the desired teams
8. Click Save 

By default, only the Owner can access certain tabs to update and change the information. If the Owner would like his Admins to manage it, he will need to give the access rights to them.

If this permission is granted, Admins will be granted access to the following information of the organization:

• Address: Can view the details only. 
• Audit: Check the activity history.
• Digital Identity: Can access the Digital Identity tab to use:
  • SingPass to verify if the Organization is used for Individual purpose
  • CorpPass to verify if the Organization is used for Company purpose
• Invoice: View and Download all of the invoices (waiting or paid) of the Organization.
• Organization Link: Connect and Manage the linked Organization.
• Payment: Check credits, perform top-up, and manage credit cards.
• Usage History: Download Call/SMS/DNC/Fax/Payment monthly usage.

In order to give this permission to the Admins, follow the below steps:

1. Click on the Profile icon
2. Go to Manage Organization
3. Select Members tab
4. Choose a particular Admin to whom you would like to give permission
5. Select Permissions tab
6. In the Organization Settings section, turn on to grant access
7. Grant

The Contact menu is to support the following use cases:

• Company Blacklist/Whitelist
• Personal Whitelist

The Contact page is controlled by the Contact Permission Group.

• Owner has full access to the Contact > Company Blacklist/Whitelist.
• Admin must be granted permission by Owner to access Contact > Company Blacklist/Whitelist.
• Member cannot access Contact > Company Blacklist/Whitelist.

This permission is to decide whether an Admin can access the Phone System's system settings.

This permission is to decide whether an Admin can access the Developer settings.
In order to give this permission to the Admins, follow the below steps:

1. Click on the Profile icon
2. Go to Manage Organization
3. Select Members tab
4. Choose a particular Admin to whom you would like to give permission
5. Select Permissions tab
6. In the Developer section, turn on to grant access
7. Grant

This permission is to decide whether an Admin can access the Auto Attendant settings.
In order to give this permission to the Admins, follow the below steps:

1. Click on the Profile icon
2. Go to Manage Organization
3. Select Members tab
4. Choose a particular Admin to whom you would like to give permission
5. Select Permissions tab
6. In the Auto Attendant section, turn on to grant access
7. Grant

Once the permission is granted, the Admin will be able to access the Auto Attendant settings page.

This permission allows an Admin to have access to the SIP settings and SIP information.
In order to give this permission to the Admins, follow the below steps:

1. Click on the Profile icon
2. Go to Manage Organization
3. Select Members tab
4. Choose a particular Admin to whom you would like to give permission
5. Select Permissions tab
6. In the SIP section, turn on to grant access
7. Grant

This permission allows an Owner to grant access to the Dashboard settings to certain Admins. Only the Admins that have been given access to Dashboard can see the Dashboard icon and access it.
In order to give this permission to the Admins, follow the below steps:

1. Click on the Profile icon
2. Go to Manage Organization
3. Select Members tab
4. Choose a particular Admin to whom you would like to give permission
5. Select Permissions tab
6. In the Dashboard section, turn on to grant access
7. Grant

This permission allows an Owner to grant permission to the Users - Admin Roles to File Explorer. Once the Admins have access to it, they can access and download Call Recording files.

In order to give this permission to the Users, follow the below steps:

1. Click on the Profile icon
2. Go to Manage Organization
3. Select Members tab
4. Choose a particular User to whom you would like to give permission
5. Select Permissions tab
6. In the File Explorer section, turn on to grant access
7. Grant