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Database storage SLA

Written by B3Networks Academy

Updated at May 18th, 2023

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Depend on type of the report, the period to export is different. 

1. Dump report:

  • Basically the historical reports in the system, which is CDR report.
  • Maximum start time: 1 year ago.
  • Maximum query range: 100 days.
 
 

2. Interval report:

  • The data needs to be pre-processed through the engine. Due to this extra time to pre-process the data, the maximum number of data points this report return is 100.
  • Example: call center performance report
 
 
Type Earliest Start Date Maximum Query Range
Dump/Historical 1 year 100 days
 15m, 30m interval 100 days  1 day 
1h interval  100 days  7 days 
1d interval  1 year  100 days 
service level database storage

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