Terminologies & Limitations
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License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
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Table of Contents
Terminologies
Term | Definition |
---|---|
Programmable Flow | A PF is a CPaaS feature that automates all the repetitive tasks involved in the account (e.g Voice, Workflow). |
Project | A Projectis the sequence of different flows that collaborate to attain a certain outcome. |
Flow | A Flow is a set of actions that are triggered by an event and performed sequentially. |
Event | An Event is a trigger that will initiate the flow. |
Action | An Action is the executable unit of the flow, specifying what needs to be done at each step. |
Subroutine | A Subroutine is a flow that is triggered by other flows. |
Limitations
Items |
Maximum |
---|---|
Number of Projects / Developer Licenses of 1 Organization | 30 Projects / Developer Licenses |
Number of Flows of 1 Project | 20 Flows |
Number of SMPP Accounts of 1 Project | 1 SMPP Account |
Number of API Keys of 1 Project | 1 API Key |
Number of Actions of 1 Flow | 50 |
Flow Action Timeout | 5 minutes |