Execution Log
Written by B3Networks Academy
Updated at June 1st, 2023
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Table of Contents
Execution Log
From the Log tab
To check the Execution Log from the Log tab, follow the steps below:
- Go to Developer Hub
- Go to Logs
- Filter the calls:
- By Flow
-
By Version:
- All versions
- Current version
- Old versions
-
By Date Range:
- Available within 14 days
-
By Status:
- Success
- Running
- Failed
-
Sort by start time:
- Descending
- Ascending
- Select a specific call to view the detailed journey.
Note:
Flow execution log is retained for 14 days.
From the Programmable Flow tab
To check the Execution Log from the Programmable Flow tab, follow the steps below:
- Go to the Developer Hub
- Select the Programmable Flow tab
- Choose a particular Project and Flow to check logs
- Select the Configure icon
- Click the Logs icon
- Filter the calls:
-
By Version:
- All versions
- Current version
- Old versions
-
By Date Range:
- Available within 14 days
-
By Status:
- Success
- Running
- Failed
-
Sort by start time:
- Descending
- Ascending
-
By Version:
- Select a specific call to view the detailed journey.
Note:
Flow execution log is retained for 14 days.
Call History
To check the Call History, please follow the steps below:
- Go to the Communication Hub, choose the Call History tab
- Select:
-
View:
- Me - Personal History
- Everyone - All Organization History
- Teams - Assigned Teams History
- Date Range: Available within a year
-
Advanced Search:
- Call Recording/Voice Mail
- Call Type
- Call Result
-
View:
- Select a specific call transaction to see it in detail
- Click the Information icon (ℹ) - Call Metadata
Note:
- Data in Call History will be stored for up to 1 year from the date the call is created.
- It takes a few mins (max: 5 mins) for the data to appear on the portal after the call ends. Longer call duration will require longer processing time.
