Action - Gather SMS Input
Written by B3Networks Academy
Updated at June 2nd, 2023
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Table of Contents
Introduction
Gathers the input through customer's SMS response.
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REQUIRED INPUTS
- Recipient
- Sender Name
- Message
- Response Expiry Type
- Max Wait Time
- Expired At
- Acceptable Inputs (optional)
- Maximum Number of Retries
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OUTPUT
- User's Response (String)
Note:
- The maximum wait time for response is 24 hours.
- If the customer responds within the allowed time with the correct pre-defined inputs (if configured), the status of this action will be Succeeded.
- While waiting for the customer's response, the status of this action will be Executing.
- If the customer does not respond within the allowed time, the status of this action will be Failed.
Configuration
In order to configure this action, follow the steps below:
- Click the (+) icon, choose to Gather SMS Input
- Configure input parameters:
- Recipient: recipient's number
- Sender Name: choose a purchased number
- Message: type in your message
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Response Expiry Type (select one):
- Max Wait Time: set a maximum wait time for the recipient's response (minutes)
- Expire At: set the response expiry time (timestamp format)
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Only Accept Predefined Inputs (optional)
- Acceptable Inputs (string format)
- Maximum Numbers of Retries
- Add
- Expose Output(optional)
