Workflow Command: Programmable Flow
Written by B3Networks Academy
Updated at March 10th, 2025
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Table of Contents
You can enhance Auto Attendant feature by integrating it with a Programmable Flow for seamless call management. This allows automated call handling with customised workflows, improving customer experience and operational efficiency.
Steps to configure
- User has to create a programmable flow in Developer Hub for Auto attendant call forwarded.
- Go to Auto Attendant flow.
- Add a new block.
- Choose to transfer call to a Programmable flow.
- Select a created programmable flow.
- Click Save then click to deploy the new flow.
