Public Holiday
-
OSS/BSS Answers
Access Control Admin Audit B3Network Master Account Channel App Contract App Customer App Discount App Edge Server File Management Finance App Invoice App Number Management Payment Portal Settings Price List Product App Release V2 SMS Gateway Supplier App Support Center Support Hub Business Hub Sales Hub
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Power SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Telcoflow
- Integrations Answers
- Updated Regulations
- Ideas Portal
Table of Contents
Public Holiday
Besides setting the Public Holiday for each user, you can set a Default Public Holiday for the whole organization.
To configure organization default holiday, please follow the steps below:
- Click on the profile icon > Go to Manage Organization
- Go to the Public Holiday tab
- Select Default Holiday
- Select country from Public holiday by country drop down list
- Toggle On Custom Holiday
- Click + icon to add new custom holiday
- Click Save to proceed.
Note:
To set up a public holiday for a particular user, please visit this link.
Custom Holiday Rule
A custom holiday rule is a configurable setting within Public Holiday tab under Manage organization that allows organizations to define specific holidays according to their unique requirements.
Create a Custom Holiday Rule
- Click on the profile icon > Go to Manage Organization
- Go to the Public Holiday tab
- Click Create button
- Input Rule name
- Click the (+) icon to add a holiday > Add your custom holidays
- Create
Edit a Custom Holiday rule
- Hove the mouse over the Rule already created
- Click on Edit icon
- You can change:
- Rule name
- Add or remove a custom holiday
- Once completed, Click Save.
Delete a Custom Holiday Rule
- Hover the mouse over the rule you wish to delete
- Click on the Trash bin icon on the right
- A new popup will will appear asking for confirmation
- Click Delete to confirm.
Note:
Custom holidays are only applicable for the selected year, please review and update your settings as needed.
Please note that these settings for custom holidays are not recurring. You will receive a reminder on December 24th of each year to review and update your custom public holiday configurations for the upcoming year, provided that at least one custom holiday is configured.