Manage Ongoing Relationship with Channels

Updated at August 28th, 2024

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Table of Contents

What is the Channel app used for? Channel Owner's contact information Contact info of the channel owner: name, email, phone number Partner tagging Buyer Tags Limitation: Channel's selling products Trade balance Credit limit Payment schema Channel performance report Transaction log

What is the Channel app used for?

Channel app allows you to manage your distribution channels consisting of your partners.
In this app:
- You are the seller.
- Your partner is the buyer.

Channel app allows you to view a list of channels (partners) that are reselling your products. For each channel, the app will show:

Channel Owner's contact information

Contact info of the channel owner: name, email, phone number

Partner tagging

You can manage your partner tagging for reporting purposes.
Click on Actions button
Select Edit tags
You can edit the existing ones and add new tags as well
Once done, click on Update

Buyer Tags Limitation:

There is a limitation for Buyer Tags in order to unify all Buyer Tags in the same keys and report. Now users will not be allowed to add more than 3 Buyer Tags, which are as follows:

CustomerRef
BillingRef
TypeRef

Channel's selling products

You can remove or add new products/SKU to the available list that they can sell.

Trade balance

The current trade balance between you and your channel, any outstanding invoices.
- The wallet between a pair of seller-buyer is required before any transactions can be made.
- A new linkage can initiate a new wallet for transaction purposes.

Billed amount: the sum of all costs they have been invoiced for, minus any payments that have been applied to those costs.
Unbilled amount: the usage amount for the current bill period = the amount that has not been billed/invoiced yet.
Credit limit: the maximum amount of money that you let your channel borrow.
- Credit limit is applied on the unbilled amount and is reset every month for postpaid channels.

Credit limit

You can set credit limit for your channel here.

Payment schema

Configure payment schema (postpaid or prepaid) for your channel.

Channel performance report

Number of active subscriptions, subscriptions value per month, number of orders per month, etc

Transaction log

Transaction log for auditing

ongoing management channel relations

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