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Table of Contents
The Files application is organized into four key menus, each serving a specific function within your organization’s file management system.
Overview tab
The Overview menu presents a summary of your organization's current storage usage. It provides a high-level view of the space consumed by your call recording data, helping you monitor and manage storage effectively.

Call Recording tab
The Call Recording menu is designed for managing and retrieving call recording files. It enables users to apply advanced filters to search for specific recordings and select files for individual or bulk downloads.

Download Jobs tab
The Download Jobs menu acts as a centralized hub to track and manage ongoing and completed bulk download processes. It provides real-time status updates on your download tasks.

Audit
The Audit menu logs user activities within the Files application, offering visibility into file access and actions for auditing and security purposes.
