Audit System

Updated at November 13th, 2024

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Table of Contents

Overview How to Check Audit for Users Data Filter Options Access Control Audit tab Column Details Retention Period

Overview

The Audit System is used to fulfil the following objectives:

Keep track of all user actions for monitoring, investigation, and security purposes
Have a user-friendly interface for the users to search for any audit trails
Fulfil the tender checklist of the enterprise customers

You can set different filters on data, which include:

Only Owners and Admins (who are granted access from Organization Settings Permission Group) can access Audit tab in Manage Organization.

Date & Time	Display timestamp of the action
Target Object	Display the target object of the action
Action	Display the actions of actors within the organization
	All Create Email Create Member Create Team Login Logout Create inbound Call Rule Update Inbound Call Rule Create Outbound Call Rule Update Outbound Call Rule Manage User Assignment Manage VIP Member Manage Myinfo Manage Billing information Manage Organization Connect Manage Permission Group	Send Activation Email Topup Update Member Update Team Update Public Holiday Edit Directory Name Provision Extension Remove Store Credit Card Delete Extension Delete Pending User Disable Auto Topup Edit Custom Holiday Edit Extension Key Enable Auto Topup Manage License
Actor	Done via Identity Done via System Done via Remote Support
IP Address	Display the IP address that triggered the action
Details	Show detailed actions of the actors within the organization

The retention period in which users can see the audit logs is 1 year.
If you request logs that are older than 1 year, we will handle it as a one-time request, and B3 will charge a fee for retrieving them.

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