Team Chat - Channel
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Table of Contents
Overview
Channels are chat rooms:
- Users can name chat rooms based on anything, including a project, a topic, or a team. And users can make them public or private as well.
- There are 2 types of Channel:
Public channels
- Permission: Everyone in the organization can join the channel.
- Purpose: For open discussions (e.g. company-wide announcements)
- Represented Icon: A pound (#)
Private channels
- Permission: Only selected people can join.
- Purpose: For private conversations with groups of teammates (e.g. Sales, Customer Service, etc.)
- Represented Icon: A lock (🔓 )
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/03/31/b7f03e64-1f4b-4df3-8187-b39f39e17cfc/eb620479-393d-4f91-b290-66e11e96560f.png)
Configuration
1. Create a Channel
- Click the (+) button on the sidebar / Ctrl + K
- Click Create Channel
- Toggle on/off for private/public channel
- Fill in channel info
- Invite members
- Create channel
Note:
Names can’t be longer than 50 characters.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/03/31/bcacb514-d3a3-4fd4-8d7a-88cbf7871147/ec89d88e-ce42-4aec-97ca-4d330e42349b.gif)
2. Leave / Archive a Channel
- Members of a channel can leave it by viewing the channel details > Leave
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/03/31/1ff20f42-0f05-43fa-83e0-e8f3a3682cce/93285721-a9fb-45e6-856e-c55609eac73d.gif)
- The Creator of a channel can archive it by viewing the channel details > Archive
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/03/31/43c5df85-0e93-4fc4-b2ae-0b3f18e617f5/db240f9b-99bf-407a-9820-bd952b171b30.gif)
3. Invite people to a Channel
Option 1:
Viewing the channel details > Add members > Choose members > Invite
Option 2:
At the chatbox, type @username to invite them to join the channel
-
If users are already in the channel, typing @username will help notify them of the messages.
4. Search shared files within a Channel
View the channel details > Files > Download
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/03/31/e242b078-df0b-409e-ab10-0cb4c89b7236/f5d96c67-1488-4ee8-926d-51acfe9fd712.gif)
5. Search messages in a Channel
- View the channel details > click on the (🔍) icon
- Enter the keywords > Search
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/03/31/d12c1570-f5b7-4011-95c2-8d84b72ad2dd/e983eb10-d855-4c88-8f0e-fc3cc7aa633f.gif)
6. Pin a Channel
- Go to a particular Channel
- Select the Star icon (☆) next to the channel name to pin the channel on the sidebar for quick searching.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/03/31/494ff608-fe79-4326-97fc-cfba4ec2165d/914b186a-4ec9-40fa-bc53-208b37ca5465.gif)
7. Browse a Channel
- Click the (+) button on the sidebar / Ctrl + K
- Key in team member’s name or channel name at Search (Start with @ to search people and # to search channel only)
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/03/31/b1de3d1c-bb12-43b7-8032-14e103249095/25cc539c-5bf5-48b9-a51f-6c7fa8c572aa.gif)