Quotation
-
OSS/BSS Answers
Access Control Admin Audit B3Network Master Account Channel App Contract App Customer App Discount App Edge Server File Management Finance App Invoice App Number Management Payment Portal Settings Price List Product App Release V2 SMS Gateway Supplier App Support Center Support Hub Business Hub Sales Hub
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Power SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Telcoflow
- Integrations Answers
- Updated Regulations
- Ideas Portal
Table of Contents
A quotation is a formal statement setting out the estimated cost for a particular job or service. It can be found under Invoice app.
Create a Quote
In order to create a quotation, please follow the steps below:
- Go to the Invoice app
- Select Quote tab
- Click + Create Quote
- Fill in the required information:
- Name
- Recipients
- Products
-
Note (optional)
- e.g: a Bank account for cheque payment
- Create Quote
- Preview or Edit (if needed)
Manage a Quote
Draft
With a Quote, you can edit the content until it is perfect and accepted by your customers.
You can take the below actions:
- Edit
- Send
- Mark as Sent
- Download
- Copy
- Delete
Awaiting
After an invoice is Sent or Mark as Sent, the status is changed from Draft to Awaiting.
Then the action list is updated:
- Edit
- Resend
- Accept
- Decline
- Download
- Copy
- Delete
Accepted
Awaiting invoice can be updated to Accepted and can be processed with the following options:
- Invoice
- Resend
- Decline
- Download
- Copy
- Delete
Declined
Awaiting invoice can be updated to Declined and can be processed with the following options:
- Invoice
- Resend
- Accept
- Download
- Copy
- Delete
Invoiced
When the quotation's status is changed to Invoiced, an invoice is created as Draft in the Invoice tab.