Topup Invoice

Written by B3Networks Academy

Updated at March 13th, 2025

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Table of Contents

1. What is a Topup invoice? 2. How to handle a Topup invoice? Create a Topup invoice NOTES Void a Topup invoice

1. What is a Topup invoice?

This is the invoice that you issue to your customer to top up their balance.

2. How to handle a Topup invoice?

Create a Topup invoice

In order to create a Topup invoice, please follow the steps below:

Go to the Invoice app
Select Invoices tab
Click + Create Invoice
Choose Topup
Fill in the necessary information:
- Name
- Billing to
- Topup amount
Create Invoice

Allocate payment to a Topup invoice

You need to add a payment to the customer account from Finance app.
Allocate the payment to the appropriate invoice(s):
- At Finance app
- At Invoice app:
  - Select a particular invoice
  - Click on 3 dots icon
  - Choose Payment
  - Select the appropriate payment
  - Allocate

NOTES

Allocating a payment to a top-up invoice CANNOT be undone. Please ensure that you choose correct payment.
The topped up payment which has been allocated to a Topup invoice will be used to pay for the transactions (e.g. Call usage, Subscription usage in the Monthly invoices, etc.) The details will be shown in the history and payment section.
Topup invoice that needs to be allocated payment must be sent/marked as sent already.

Provision a Topup invoice
When the top-up invoice is allocated a payment, it is being provisioned.
(e.g, when you allocate $100 to a top-up invoice of user A, the balance of user A will increase by $100 and the top-up invoice becomes provisioned and will be marked as paid)

Void a Topup invoice

As long as the top-up invoice is NOT allocated (or provisioned) & still Awaiting Payment, it can be voided. No credit note is required.

billing recharge

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