Monthly Negative Invoice (Credit Note)
Written by B3Networks Academy
Updated at March 10th, 2025
-
OSS/BSS Answers
Access Control Admin Audit B3Network Master Account Channel App Contract App Customer App Discount App Edge Server File Management Finance App Invoice App Number Management Payment Portal Settings Price List Product App Release V2 SMS Gateway Supplier App Support Center Support Hub Business Hub Sales Hub
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Power SIP Trunk CPaaS Fax CPaaS Hotdesking Contact Campaign File Explorer Power Mobile App Files App
- Telcoflow
- Integrations Answers
- Updated Regulations
- Ideas Portal
Usually, the amount of a monthly tax invoice is positive. In case the user is refunded and the total refund amount is larger than the total usage amount, the final amount is negative.
A negative invoice will use:
- the title as Credit note.
- the number range as of monthly tax invoice.
- the general format of monthly tax invoice.
- NOTE section of a credit note, which indicates that the invoice issuer (service provider) still owes the invoice recipient (user) an amount. This amount will be cleared for subsequent transactions.
- Prepend "Refund" for transaction amount below zero [0] in the invoice to differentiate between a charge and a refund.