Upgrade and Downgrade Subscription
- OSS/BSS Answers
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Integrations Answers
- Updated Regulations
- Ideas Portal
Table of Contents
Subscription Upgrade
When you upgrade a subscription, for example from Professional to Business, you will pay a prorated difference.
For example:
- You subscribed for an application Professional Plan at $365/year, active from 16 Nov 2020 - 15 Nov 2021. Fully paid.
- On 16 Jun 2021, you want to upgrade to Business Plan which costs $730/year.
=> The prorated charge for Business Plan (which costs $730/year) from 16 Jun 2021 to 15 Nov 2021 (6 months) is: $365
Subscription Downgrade
When you downgrade a subscription, you will not be refunded for the difference.