Call Pickup
Written by B3Networks Academy
Updated at May 22nd, 2023
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Table of Contents
To directly pick up the call of any extension, press: Pickup prefix+ Extension key + #
- Example:
- The Pickup prefix is *10
- Pick up the call that is ringing at Ext 201, press *10201#
To pick up the call of another extension in the same group (if any), press: Pickup prefix + #
- Example:
- The Pickup prefix is *10
- Ext 202 & Ext 203 are in the same group
- Ext 202 wants to pick up the call ringing at Ext 201, press *10#
Note:
- Call Pickup is only available if your organization has a Call Group license.
- Pickup prefix is configured in the Call Group tab on the portal by admins.