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SMS History

Written by B3Networks Academy

Updated at July 10th, 2023

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Table of Contents

Access Control Data Fields Note: History

SMS History is the page that presents the SMS API Transactions of the account.

Access Control

SMS History tab will be displayed according to these access rules:

  • Owners: 
    • Always visible
  • Admins who have permissions to:
    • Auto Attendant
    • Developer
    • Auto Attendant + developer
  • Members who are assigned:
    • Auto Attendant - Access Control: Edit or/and Deploy
    • Developer - Access Control
    • Auto Attendant + Developer - Access Control
       

Data Fields

Name
Description
Txn UUID
Unique Transaction UUID of the SMS
Type
Type of the SMS:
- Outgoing 
- Incoming
Time
Sent time of the SMS
Sender Name
Sender Name of the SMS
Recipient
Destination of the SMS
Status
Sent: the message has been sent from your side but is yet to be received by the recipient.
Delivered: the message has reached its destination, and they can read them on their devices. 
Delivery Failed: SMS failed to be delivery to the recipient's device (issues from the recipients' vendors).
Rejected (will not be charged), issues can be:
  • The message is too large.
  • The destination is not supported.
  • The destination is the same as the sender.

Note:

For Outbound SMS requests that violate the SMS Sender Name policy, they will receive an HTTP400 sms.invalidSenderName error code. Those requests will be excluded from the history.

 

History

To check the SMS History, please follow the steps below:

  1. Go to the Communication Hub, choose the SMS History tab
  2. Filter the transaction by:
    • Date Range: Up to 1 Year
    • Search - Exact match
      • Txn UUID
      • Sender Name
      • Recipient
    • Advanced search
      • SMS Types
      • SMS Status

Otherwise, you can download the records if you like.

sms archive text messages

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