Consent Management

Written by B3Networks Academy

Updated at August 29th, 2024

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Table of Contents

Functions: Note: How to use it? Single Entry Multiple Entries

Functions:

Usage: Record company's internal Blacklist/ Whitelist.
Access: by DPO and Manager

Note:

The Consent record of a company will override DNC registration.

For example, you are making a call/sending SMS to a number. Depending on its records (checking both consent and DNC), the call/SMS is allowed or blocked as below:

Consent record/ DNC registration	NR	DNC
NR	Allowed	Blocked
Whitelist	Allowed	Allowed
Blacklist	Blocked	Blocked

How to use it?

Single Entry

To add a particular number to the consent list, please follow the steps below:

Go to the Global DNC app
Choose the Consent Management tab
Fill in the number
Select the appropriate categories:
- Voice
- Fax
- SMS
Choose the appropriate status:
- Not recorded
- Blacklist
- Whitelist
Add

Multiple Entries

To add multiple numbers to the consent list, please follow the steps below:

Go to the Global DNC app
Choose the Consent Management tab
Download a CSV template
Fill in the numbers as the template
Upload the file
Add

Template:

You can sync your existing consent list with other accounts. Click HERE for more information.

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