Test and Deploy a Workflow
- OSS/BSS Answers
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Integrations Answers
- Updated Regulations
- Ideas Portal
Table of Contents
Test a workflow:
After finishing creating/editing the flow, the Owner/Admins can make a call to test the new flow before deployment.
- Number: the number will receive a test call from the system
- Rule type: the workflow you want to test
- Caller ID: the Auto-Attendant number
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/10/11/fe406b22-f40b-4f31-ad67-27ecee38060f/83f0f8e0-3a4a-4347-a6b3-734cee1a448e.gif)
Deploy/Launch the flow:
Once ready, the Owner/Admins can launch/deploy the new version.
There are 2 available options:
- Launch now: Tick Publish now > Publish
- Launch later: Choose date and time > Schedule
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/10/11/fd456b49-c85a-4c74-8a16-035e466ebf02/8c6b1613-c73e-487e-989f-aa2e8817165d.gif)
Cancel and go back to the stable version:
Users can cancel the edit and go back to the stable version anytime.
Note:
There will be no impact on the stable version during the editing process.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/10/11/90a9ca2e-a087-41c9-81ef-90971b729ad9/86dc1bff-31a0-4f3a-8cbd-f16077d50a38.gif)