Submit Diagnostic Report
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OSS/BSS Answers
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License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Power SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
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When you encounter an issue with Bizphone app, users can submit a Diagnostic report for the Technical team to investigate further.
Mac
Step 1: Login to Bizphone App > Click Bizphone on the top left of your monitor
Step 2: Go to Preferences
Step 3: Click Submit Log
Windows
Step 1: Login to Bizphone App -> Click [...] icon -> Settings