Provision a Contract
- OSS/BSS Answers
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Integrations Answers
- Updated Regulations
- Ideas Portal
Table of Contents
Items of a contract are provisioned from the Customer app. You are required to select a Contract before you can choose the items and their variants.
This action is done through:
- Purchase subscription
- Purchase Add-on
1. Purchase subscription
- Go to the Customer app
- Select the appropriate customer
- Choose Purchase tab
- Select an item that you would like to buy
- Choose Purchase under contract
- Apply
- Complete Order
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2021/10/18/df010630-9373-4d2f-a5d5-2cf9d7f05afa/42423f59-ef9d-449e-9cd1-e4ba62fcde66.gif)
2. Purchase Add-on
Items in a contract can only be added to the subscriptions that were purchased under a contract.
- Go to the Customer app
- Select the appropriate customer
- Choose Subscriptions tab
- Select a subscription that you would like to buy add-ons
- At the Add-ons section, click the Eye icon
- Purchase the add-ons normally
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2021/10/18/4d966c8b-5101-4f1e-9f19-e7c98fa89cd1/29bfad94-6331-457f-923e-e8b4519c2997.gif)
How does the billing plan affect the subscription provisioning?
Subscription | Milestone | As incurred |
---|---|---|
Purchase new subscription |
Start date: date of purchase End date: Contract’s end date |
Start date: date of purchase End date: subscription cycle |
Renew subscription | Not valid as the subscription was provisioned to the entire contract. | New end date: subscription cycle or contract’s end date - depends which date comes first. |
Extend subscription | Not valid as the subscription was provisioned to the entire contract. | New end date: selected date or contract’s end date - depends which date comes first. |