What is Contract app used for?
- OSS/BSS Answers
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Integrations Answers
- Updated Regulations
- Ideas Portal
If you are a telecom business, you might consider offering your customer a contract for competitive pricing.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2021/10/18/4c5d8b7e-121c-4ad5-8b54-436c2a6f5ac7/8ba239e7-b1c8-4bfb-a05c-6bd587383690.png)
By design:
- A contract is created by the Partner and tied to a Customer.
- Components of a contract:
- Duration: Contract has a start date and end date, beyond which subscriptions in the contract will stop auto-renewal.
- SKU: Contract defines the SKUs and their quantity to be purchased (from 1 to unlimited).
-
Pricing:
- Partner can customize (override system) pricing for desired SKUs.
- Partner can create a sub-contract with the supplier (e.g. B3) to request the overriding price of the SKUs in the contract.
- Provisioning and tracking:
- The contract will be provisioned via Customer app.
- Contract will keep track of all involved subscriptions and other one-time purchases.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2021/10/18/41a3a7c4-b6d5-420c-9bd4-36b9d23cc766/b3be4904-7a90-47da-be00-bab98892a1d5.jpeg)