Create a New Customer Account
- OSS/BSS Answers
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Integrations Answers
- Updated Regulations
- Ideas Portal
Table of Contents
- Click Create Organization
- Fill in Organization Information:
- Organization Name
- Number of characters while naming the organization is unlimited.
- The Special characters that can be used while naming the organization are:
- Full Stop mark { . }
- Ampersand { & }
- Underscore { _ }
- Space
- Left Parentheses { ( )
- Right Parentheses { ) }
- Forward Slash { / }
- Country: determines the tax applied. Find out more at Portal Settings > Tax
- Currency
- Timezone: Select the time zone that corresponds to the country in which your organization operates.
- Pricing Model: There are 2 types of pricing models:
-
App Type:
- The existing independent application (e.g., Bizphone, SMS Marketing, Virtual Line, Wallboard,...)
-
License Type:
- The unified pricing with the unified experience and solution.
- Functions will be bundled depending on the license type purchased.
- Licenses are included in the CPaaS app (e.g., Phone System Base License, Developer Base License, MS Teams Addon License,...)
-
App Type:
- Organization Name
- Fill in Billing Information:
- Billing Email: receives all billing and payment matter notifications (low credit alert, subscription notification).
- Billing Address
- City
- Fill in Owner Details:
- Given Name
- Family Name
- Owner Email
- Complete the process
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2021/10/14/cfe87547-8176-4074-be43-6cef53cdf1ea/ef2cf7e1-f58e-4a08-9eb0-e0b8a81c2990.gif)
Note:
Pricing Model cannot be changed after you create an account. If you mistakenly create an account with the incorrect pricing model, please delete it and create a new one.