Team Chat - Channel
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Table of Contents
Overview
Channels are chat rooms:
- Users can name chat rooms based on anything, including a project, a topic, or a team. And users can make them public or private as well.
- There are 2 types of Channel:
Public channels
- Permission: Everyone in the organization can join the channel.
- Purpose: For open discussions (e.g. company-wide announcements)
- Represented Icon: A pound (#)
Private channels
- Permission: Only selected people can join.
- Purpose: For private conversations with groups of teammates (e.g. Sales, Customer Service, etc.)
- Represented Icon: A lock (🔓 )
Configuration
1. Create a Channel
- Click on the (☰) icon > click on the (🔍) icon
- Create Channel > Choose Members > Next
- Toggle on/off for private/public channel > fill in channel name* > Create
Note:
Names must be without spaces or periods, and can’t be longer than 50 characters.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/2022/02/09/1ee39869-a03d-439f-b53f-05755bf0c09a/822b05f3-e156-43fd-8c8a-e6ddbdc4a884.png)
2. Leave / Archive a Channel
- Members of a channel can leave it by clicking on the ( ☰ ) icon > Leave
- The Creator of a channel can archive it by clicking on the ( ☰ ) icon > Archive
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/2022/02/09/b681b22d-e13f-47b5-8b61-39472d2ba643/77c65ce9-4959-46be-bc7b-a61530bc2754.png)
3. Invite people to a Channel
Option 1:
Click on the ( ☰ ) icon > Members > Add members > Choose members > invite
Option 2:
At the chatbox, type @username to invite them to join the channel
- If users are already in the channel, typing @username will help notify them of the messages.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/2022/02/09/f326d1de-05f1-4303-b6ea-aefb4095378e/f86d7f3e-5874-416c-8b40-560a80c676a4.png)
4. Search shared files within a Channel
Click on the ( ☰ ) icon > Files > Download
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/2022/02/09/d749e187-a6dc-4978-96c9-0df84d2ec118/13a1fcfe-4d98-4a8b-82c4-a9277133a8d2.png)
5. Search messages in a Channel
- Click on the ( ☰ ) icon > click on the (🔍) icon
- Enter the keywords > Search
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/2022/02/09/082a0666-e0a2-4925-bd5e-83d7bea5d197/7ad69ba1-fe7e-44b1-83b4-5684fef6f7b5.png)
6. Pin a Channel
Go to a particular Channel, click on the ( ☰ ) icon
Select a Star icon ( ☆ ) in the top right corner to pin the channel on the sidebar for quick searching.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/02/09/9b139134-2384-4771-8722-fd94f497fbd7/5cd7d78c-60a8-44e4-80e1-eaa8368aa43e.png)
7. Browse a Channel
- Click on the (☰) icon > click on the (🔍) icon
- Key in the channel's name at the Search bar.
- Start with # to search.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/02/09/55295a7b-6e26-453e-8f34-3dbe40ab9af3/fad4135d-9ee9-4f71-b483-e9ff8699c81e.png)