App Settings
Written by B3Networks Academy
Updated at June 1st, 2023
-
OSS/BSS Answers
Access Control Admin Audit B3Network Master Account Channel App Contract App Customer App Discount App Edge Server File Management Finance App Invoice App Number Management Payment Portal Settings Price List Product App Release V2 SMS Gateway Supplier App Support Center Support Hub Business Hub Sales Hub
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Power SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Telcoflow
- Integrations Answers
- Updated Regulations
- Ideas Portal
Table of Contents
Overview
Settings tab is the place for Users to manage their own phone system setups, including:
- User Status
- Call Forwarding
- Ring Devices
- Inbound Call
- Outbound Call
Configuration
1. User Status
Users can change their Status to the following options:
- Available
- Busy
- Away
- Offline
2. Call Forwarding
Users can manage their Call Forwarding list with the below options:
- Add more numbers/extensions (Maximum 5)
- Delete numbers/extensions
Note:
To set the Ring modes of the Forwarding list, please go to the Call Forwarding tab on the portal.
3. Ring Devices
Users can choose which devices they want to receive incoming calls.
Note:
- The devices options are based on the purchased licenses that have been assigned to that user.
- To set the Ring modes of the Forwarding list, please go to the Devices tab on the portal.
4. Inbound Call
Users can configure their Inbound Call settings for different scenarios, including:
-
Working Hours
- Available
- Busy
- Away
- Offline
- Non-working Hours
- Public Holidays
Note:
For more details about Inbound Call, please visit this link.
5. Outbound Call
Outbound Call is where users can modify their Caller ID. It can be changed on the Portal as well.
- Private(if Admins allow using)
-
Identity:
- Users’ assigned numbers
- Users’ registered numbers
- Delegation: Their Boss’s numbers
- Organization: CPaaS Auto-Attendant numbers
- Call Group: numbers of the groups that users are in.
Note:
For more details about Outbound Call, please visit this link.