Overview of Partner Administration Centers (Business Hub & Sales Hub)
Learn when to use Business Hub versus Sales Hub to manage default applications, bundles, customer orders, trials, subscriptions, and phone numbers.
Written by B3Networks Academy
Updated at November 12th, 2026
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OSS/BSS Answers
Access Control Security Hub Admin Audit B3Network Master Account Channel App Contract App Customer App Discount App Edge Server File Management Finance App Invoice App Number Management Payment Portal Settings Price List Product App Release V2 SMS Gateway Supplier App Support Center Support Hub Business Hub Sales Hub Finance Hub
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Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Omni-Channel Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide SIP Trunk CPaaS - SIP Trunk CPaaS Fax CPaaS Hotdesking Contact Campaign File Explorer Files App Campaign App Data Compliance
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As a telecom partner or reseller, you use two administration hubs in the portal to manage your storefront and support your customer organizations: Business Hub and Sales Hub.
Which hub should I use?
| If you want to... | Go to | Guide |
|---|---|---|
Approve or remove default applications (User, AI, and Recording) for new Power Trunk and Power Mobile customers |
Business Hub > Power applications | Manage Default Apps & Storefront in Business Hub |
| View product bundles, configure item codes and selling prices, set default outbound dial plans, or customize portal branding | Business Hub > Bundle / Product configuration / Portal configuration / Theme settings | Manage Default Apps & Storefront in Business Hub |
| Create a customer organization, place a paid order, or start a free trial | Sales Hub > Organizations > Orders | Manage Orders, Trials & Numbers in Sales Hub |
| Extend, reactivate, or cancel a customer's subscription | Sales Hub > Organizations > Subscriptions | Manage Orders, Trials & Numbers in Sales Hub |
| Export a list of customers by license or manage your phone number inventory | Sales Hub > Organizations (Export) / Numbers | Manage Orders, Trials & Numbers in Sales Hub |
Customer application visibility is managed centrally in Business Hub > Power applications. When a customer organization purchases a Power Trunk or Power Mobile license in Sales Hub, the approved applications from Business Hub are added to the customer's organization automatically.