Numbers
Written by B3Networks Academy
Updated at June 1st, 2023
-
OSS/BSS Answers
Access Control Admin Audit B3Network Master Account Channel App Contract App Customer App Discount App Edge Server File Management Finance App Invoice App Number Management Payment Portal Settings Price List Product App Release V2 SMS Gateway Supplier App Support Center Support Hub Business Hub Sales Hub
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Power SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Telcoflow
- Integrations Answers
- Updated Regulations
- Ideas Portal
Table of Contents
Overview
In CPaaS platform, there are 2 types of numbers:
- Mobile number
- Fixed Line number
1. Mobile Number
Categories
There are 2 types of Mobile numbers (MSISDN):
-
Physical SIM:
- In this implementation, the subscriber will be using physical mobile equipment (cellphone, mobile phone, smartphone,..) that has either a physical SIM card or an e-SIM.
-
Virtual SIM:
- In this implementation, the subscriber will be using Apps ONLY for inbound and outbound calls.
- There is NO physical SIM provided to the subscriber.
In Singapore, it's usually starting with 8 or 9.
Terminologies
Term |
Definition |
|---|---|
MSISDN |
This refers to a number uniquely identifying a subscription in a Global System for mobile network. It’s the technical term for a Mobile Number. |
Physical SIM - SIM Card |
A SIM card is a chip that is physically installed or removed inside your phone with your carrier’s plan. |
Physical SIM - eSIM |
An eSIM is an embedded SIM that is built-in to your phone and downloads your carrier’s plan indirectly. |
Virtual SIM |
A Virtual SIM is a cloud-based mobile service number which can be used from any device using applications. Unlike the traditional SIM cards, virtual SIMs are not physically attached to a mobile. |
2. Fixed Line Number
Fixed Line numbers are the traditional Landline numbers.
In Singapore, it's usually starting with 6.
Configuration
Assign a number for User
In order to assign a number for a specific user, please follow the steps below:
- Go to Manage Organization, choose Licenses tab
- Select Phone System license
- Choose a particular User that you would like to assign a number
- At the Assigned Numbers section, click Manage
- Select a number from the available list
- Save
