Remove Seller's Products from the Store
-
OSS/BSS Answers
Access Control Admin Audit B3Network Master Account Channel App Contract App Customer App Discount App Edge Server File Management Finance App Invoice App Number Management Payment Portal Settings Price List Product App Release V2 SMS Gateway Supplier App Support Center Support Hub Business Hub Sales Hub
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Power SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Telcoflow
- Integrations Answers
- Updated Regulations
- Ideas Portal
Table of Contents
If you do not want to sell that product anymore, you can remove it from the Store by following the steps below.
Note:
- Once you remove the Variant or the Product, the system will BLOCK the affected Subscriptions.
- The customer can use the service until the Expiry Date.
- You CANNOT take any action (add/remove numbers, renew, purchase add-ons, etc.) on that Subscription.
1. Remove a Variant
- Go to the Product app, choose the Product that you want to edit
- Click on View
- Select the Variant that you want to remove
- Click on the 3-dots icon, choose Remove
-
Confirm your action
- You can export the affected Subscriptions and resellers list to keep track.
- Delete
2. Remove a Product
- Go to the Product app, choose the Product that you want to edit
- Click on the 3-dots icon, choose Remove
-
Confirm your action
- You can export the affected Subscriptions and resellers list to keep track.
- Delete