Connect Polycom Stand Point to SIP
Written by B3Networks Academy
Updated at June 7th, 2023
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Follow the steps below to connect Polycom Stand Point to SIP:
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Ensure that you have the SlP username and password of the SIP subscription
Login to your account > Click SIP to see the details.
- Connect the power and Internet cables to the Polycom Stand Point Phone
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Connect to the webpage of the phone by entering the IP address of the phone into a web browser
Go to Menu > Status > Network > TCP/IP Parameters and take a memo of your IP address. Make sure DHCP is enabled. - Enter the default user name Polycom and password 456
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Once you log on to the web interface, click on the SIP tab and enter the following information:
- Address: SIP domain we provide
- Port: 5060
- Transport: DNSnaptr
- Expires: 300
- And then click Submit.
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Click on the Lines tab and enter the following information:
- Display name and Label of your choice.
- Address: sip username@sip1.b3networks.com (e.g. sip123456@sip1.b3networks.com)
- Authentication User ID: sip username
- Authentication Password: sip password
- Click Submit and let your IP Phone restart.
If you have not set dial plan for your SIP, to make outgoing calls, follow this standard:
<country code> + <area code> + <destination>
For example, if you are calling a Singapore number 1234 5678, key in 65 1234 5678 and call.
For more detailed instruction, please refer to the Polycom support website
If you have a problem with making outgoing calls to a number that consists of more than 10 digit numbers, you can solve it by following these steps below:
- Go to Polycom Web Config Interface and click SIP. Then scroll down and go to Local Settings
- Delete all the Digitmap
- Click Submit
Now, you should be able to dial any number, yet cannot make a call without pushing the Dial button. In order to utilize the auto-dialing function, you can enter a prefix in [ ] and as many x's as the number of digit numbers after the prefix. If you would like to have multiple digit maps, you can separate them with "|".
For example, if you often call a Singaporean number +65 1234-5678 and a Japanese number +81 50-1234-5678, enter the following in the Digit map and submit.
1 [6][5]xxxxxxxx | [8][1]xxxxxxxxxxThen your phone automatically dials when you enter 65 + eight digit numbers or 81 + ten digit numbers.
You can also refer to the Polycom FAQ website for more information.