Add Dial Plan
-
OSS/BSS Answers
Access Control Admin Audit B3Network Master Account Channel App Contract App Customer App Discount App Edge Server File Management Finance App Invoice App Number Management Payment Portal Settings Price List Product App Release V2 SMS Gateway Supplier App Support Center Support Hub Business Hub Sales Hub
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Power SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Telcoflow
- Integrations Answers
- Updated Regulations
- Ideas Portal
Table of Contents
1. What is Dial Plan?
Dial plan is the expected sequence of digits dialed by subscribers to access specific telephone networks for telephone calls.
2. Configuration:
By default, if you want to make an outbound call from our system, you will need to follow this standard: <country code> + <area code> + <destination>. However, to reduce the steps, you can set up a dial plan for your SIP. By doing this, you will not have to key in the country code every time you make an outbound call anymore.
To add Dial Plan for SIP, follow these steps:
- Go to SIP
- Choose Dial Plan
- Enter required fields
- Add Plan
For example, to add Dial Plan for calling Singapore numbers.
- The number starts with 3,6,8,9
- and has a length of 8
- Remove the number of leading digits: 0
- Then append prefix: 65
- Then click Add Plan
- Explanation: If the number starts with 3,6,8,9 and has a length of 8, remove 0 leading digits and prepend 65.
- Result: If you need to call 6512345678, you just need to dial 12345678. The system will automatically add 65 at the beginning of the number string.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/3166647/1684866404233-slika2.gif)