Audit
Written by B3Networks Academy
Updated at January 8th, 2026
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Table of Contents
Audit logs inside the Support Hub help for full traceability of changes performed in Support Hub and a clear identification of actions done by System, Remote Support and Users.
Access Control
- Owner can access the Audit icon in the Support Hub section.
- Admins with the Support Hub permission group can also access the Audit icon.
How to Audit All Actions in Support Hub
To view the audit logs for all action within Support Hub, follow the steps below:
- Go to the Support Hub app.
- Click on the Audit icon
- Select a Date Range
- Today, Yesterday, Last 7 Days, Last 30 Days, Last 1 Year, or Specific Date/Time.
- Search for Objects or Details
- Enter keywords, labels, identifiers, or partial text.
- Apply Filters
- Action: choose from the available activity types or All.
- Actor: filter by Identity, System, or Remote Support or All.
