Malaysian - Mobile Users are Blocked from Receiving SMS containing URLs and Phone Numbers
-
OSS/BSS Answers
Access Control Admin Audit B3Network Master Account Channel App Contract App Customer App Discount App Edge Server File Management Finance App Invoice App Number Management Payment Portal Settings Price List Product App Release V2 SMS Gateway Supplier App Support Center Support Hub Business Hub Sales Hub
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Power SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Telcoflow
- Integrations Answers
- Updated Regulations
- Ideas Portal
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1692598095573-MCMC_Logo.png)
Starting from 2 May 2023, Malaysian Communications and Multimedia Commission (MCMC) mandated to implementation blocking of SMS by Telecom Operators in Malaysia which contain URLs and Phone Numbers to avoid any kind of Spamming and Phishing.
Customer or Brand owners must whitelist the URL and/or phone number (if any) for successful SMS delivery, or else it will be blocked by the Operator.
Please contact our Support Team for whitelisting the URL and/or phone number.