View CPaaS Fax History
Learn how to view the complete history of fax communications facilitated by CPaaS (Communications Platform as a Service) and gain insights into tracking and managing fax activities efficiently.
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Table of Contents
Owners/Admins can view their organization fax history in Communication > Fax History.
Access Control
- Owners: can always access and view Fax History
- Admins: Must be granted Permission from owner of the organization to view and access Fax History
- Members: Must be granted Permission from owner of the organzation to view and access Fax History.
Navigation
- Go to Communication Hub
- Select Fax History
- Select the Date Range:
- Today
- Yesterday
- Last 7 days
- Last 30 days
- Last 60 days
- Last 90 days
- Specific Date Time (Select Start time and End time, 1 year limit applies)
- User can Search by entering the Phone Number
-
Advanced Search:
- Fax Type
- All
- Incoming
- Outgoing
- Fax Status
- All
- Success
- Failed (Tooltip icon will show the reason to fail, example InvalidFormatFile, Transaction Cannot be Complete)
- Fax Type
- Export (file will be exported in a csv. format)
Export Sample File