Assign Number & Concurrent Call Addon Licenses to an Auto Attendant Base License
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To assign a number addon license to an Auto-Attendant Base License, follow the steps below:
- Click on the Profile icon on the top left of the screen
- Go to Manage Organization
- Choose Licenses - Auto Attendant
- Select the purchased Auto Attendant Base License
- Assign:
- Number Addon License
- Concurrent Call Addon License
- Save
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2023/03/19/a0a6a29a-7279-4a82-ac66-c0c0dee1c8a5/d3354b51-2800-4b5c-9124-183f641faf25.gif)
Note:
- After completing this step, ensure that the Owner has authorized you access to the Auto Attendant settings page. Click HERE for more details.
- To update Assigned Number & Add-on licences of an Auto Attendant Flow click HERE.
- To expand the Auto Attendant capability, we support multiple assigned numbers for Auto Attendant base licenses.
- A maximum of 100 Number Add-on Licenses can be added to an Auto Attendant base license.
- If it exceeds the allowed limit, system will show an error message “Exceeded quota for Number add-on license.”
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2023/05/10/03e625bf-a8db-43e8-8151-a0411df7670d/05015cd1-eadb-4374-8e75-449027bb597b.png)