Receive Fax using CPaaS Fax

Discover how to receive faxes seamlessly with the help of CPaaS Fax, eliminating the need for traditional fax machines.

Updated at November 14th, 2024

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To receive fax, the user must set up the following settings on the portal:

Open the CPaaS Fax app
Select a specific fax
Go to the Configuration tab
In Incoming Fax, add the Email Address that user wants to use for receiving fax (can only add 1 email address)
Click Add
Select the File Format:
- If receiving the Fax on the Fax Machine -> Choose TIFF
- If receiving the Fax on the Email -> Choose PDF
User can edit or delete the email at any time

Based on the types of the Recipient, the fax will be received differently:

If Recipient = Fax Machine
- The document will be printed out as fax
If Recipient = Email Address
- The document will be attached to the Email notification

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