Receive Fax using CPaaS Fax
Discover how to receive faxes seamlessly with the help of CPaaS Fax, eliminating the need for traditional fax machines.
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Table of Contents
To receive fax, the user must set up the following settings on the portal:
- Open the CPaaS Fax app
- Select a specific fax
- Go to the Configuration tab
- In Incoming Fax, add the Email Address that user wants to use for receiving fax (can only add 1 email address)
- Click Add
- Select the File Format:
- If receiving the Fax on the Fax Machine -> Choose TIFF
- If receiving the Fax on the Email -> Choose PDF
- User can edit or delete the email at any time
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1708332799978-AqGN0Q9e9cl-z-0-y-65d313e9610b3537b2d66e79.gif)
Results
Based on the types of the Recipient, the fax will be received differently:
- If Recipient = Fax Machine
- The document will be printed out as fax
- If Recipient = Email Address
- The document will be attached to the Email notification
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/3774593/xWnv--4v4ojBW2XKPi1aXDMBLyOLFMDiQ6o8ToMFqSfhoh7Wv-NHq5cgTOzJl0e62VpWrv8cu0fYHxtzWCDyyL6miO2zma6ilw5wo-WwJIpg0LcFUHWwbbtDYK-_qfPg1qA2jWoj6ePmxKljhBH7I9RiNAs204820240118-61-dx6faa.png)