Send Fax using CPaaS Fax

This article provides a comprehensive guide on how to send a fax, including step-by-step instructions, necessary settings, and methods to send a fax digitally.

Written by B3Networks Academy

Updated at February 6th, 2025

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Table of Contents

How to send Fax Results Note

In order to send fax, the user must set up the following steps:

Access CPaaS Fax on the portal
Select a specific Fax
Open the Configuration tab
In Outgoing Fax, Click Add button and add the Email Address that user wants to use for sending fax (user can select maximum 5 email addresses at a time)
Check the box to Receive notification for Fax errors if the user wants to enable notifications (Optional)
Enter the Email address where you want to receive notifications
Click Add

How to send Fax

The user opens their mailbox whose email is added in the sender list
Compose a new email
In the To field, add +recipientfaxnumber@b3fax.com
- For Example: +6511112222@b3fax.com
Attach the file you want to send (file size limit is 35 MB). Supported formats for attached file are:
- PDF
- PNG
- JPEG
Once done, Proofread and click Send.

Results

The outcome varies depending on the type of recipient.

If recipient = Fax machine
- The document will be printed out as fax at recipient's end.
If recipient = eFax (other CPaaS Fax Users or eFax services)
- The document will be sent to the email address of the recipient.

Note

Senders will receive notification email when they CANNOT send the fax (if enable notification for Fax errors).

transmit fax send fax configuration tab email address add email notification sender list compose attach send fax machine efax recipient

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Send Fax using CPaaS Fax

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How to send Fax

Results

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