Send Fax using CPaaS Fax
This article provides a comprehensive guide on how to send a fax, including step-by-step instructions, necessary settings, and methods to send a fax digitally.
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Table of Contents
In order to send fax, the user must set up the following steps:
- Access CPaaS Fax on the portal
- Select a specific Fax
- Open the Configuration tab
- In Outgoing Fax, Click Add button and add the Email Address that user wants to use for sending fax (user can select maximum 5 email addresses at a time)
- Check the box to Receive notification for Fax errors if the user wants to enable notifications (Optional)
- Enter the Email address where you want to receive notifications
- Click Add
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1708333804133-giBPq7mKi8p-z-0-y-65d3188e610b3537b2d672ec.gif)
How to send Fax
- The user opens their mailbox whose email is added in the sender list
- Compose a new email
- In the To field, add +recipientfaxnumber@b3fax.com
- For Example: +6511112222@b3fax.com
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Attach the file you want to send (file size limit is 35 MB). Supported formats for attached file are:
- PNG
- JPEG
- Once done, Proofread and click Send.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/3771566/rs7DQ_Alpx_6Z02cOzbH3xvAGiCSPhCP1Q9evQD32wTSVU2rbDFmzRhlCFrL1WaO7SwTo6BrY4z3jPsdma07q8LpzcAjzWhWrit8ISW5FChbZYs93E0_9aaB5ijUwu_yAhYq-2-0x-TbGw_wzp3e0EmlyAs204820240117-73-9gm9xx20240117-60-upbi7z.png)
Results
The outcome varies depending on the type of recipient.
- If recipient = Fax machine
- The document will be printed out as fax at recipient's end.
- If recipient = eFax (other CPaaS Fax Users or eFax services)
- The document will be sent to the email address of the recipient.
Note
Senders will receive notification email when they CANNOT send the fax (if enable notification for Fax errors).
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/3774520/mZYbDQPcd6EMfZ7IGwzDSMsg1lvZrdPBDw3pVPM7leTSwCD_cwufSOE3EquOvwSjYYW9Jzk-1D13g0F5DlxNIompke70vCE9gU3hEdYiswgoE5O4ixiNyQ7htbDi_OFmR7ipvd_hbbB17RROsx_uN-N_yAs204820240118-97-7qcgrb.png)