Audit

Updated at November 13th, 2024

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Table of Contents

Overview How to Check Audit for Users Permission Group Data Filter Options Audit Tab Column Details Retention Period

Overview

All actions that take place within Auto Attendant can be verified and audited by the users.

Owner can access Audit tab in Auto Attendant
Admins who are granted Auto Attendant permission group can access Audit tab inside Auto Attendant

You can set different filters on data, which include:

Date & Time	Display timestamp of the action
Target Object	Display the target object of the action
Action	Display the actions of actors within Auto Attendant All Approve Deployment Request Cancel Deployment Request Configure Blacklist Configure Working Hours Delete Version History Deploy Edit Call Flow Import Mask User Ịnput Reject Deployment Request Rename Flow Rollback Send Deployment Request Unmask User Input
Actor	If it’s done by Identity Display Name If it’s done by the System Display word System If it’s done via Remote Support Display word Remote Support - Name e.g. Remote Support - Aimee Hoang
IP Address	If it’s done by Identity Display IP Address If it’s done via Remote Support Display IP Address
Details	Show detailed actions of the actors within the organization

The retention period in which users can see the audit logs is 1 year.
If you request logs that are older than 1 year, we will handle it as a one-time request, and B3 will charge a fee for retrieving them.