Common Error Messages
Written by B3Networks Academy
Updated at June 6th, 2023
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Table of Contents
There may have certain circumstances users might encounter when using the app.
Here are some error messages and what they mean:
"Domain not found"
This error message may appear if users have input an invalid domain.
"Access denied"
This error message indicates users:
- Entered an invalid account credential (Sign-in ID / Password).
- Do not have an existing account.
"Unable to login (error_login_no_biz)"
This error will appear if users don't have any active BizPhone subscription.
Tip:
Please contact Sales or Support to figure out the problem or subscribe to Bizphone service.