Connect Call Recording to Virtual Line
Written by B3Networks Academy
Updated at August 29th, 2024
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Table of Contents
To record Virtual Line, you need to make sure that you have a Call Recording subscription whose number of concurrent calls matches the number of concurrent calls of the Virtual Line.
- For example, if you connect a Call Recording subscription to a Virtual Line Business, that Call Recording subscription must have at least 5 concurrent calls.
To connect Call Recording to Virtual Line, follow the steps below:
1.Click Assign now at the vacant subscription
2. Select the Virtual Line subscription to be recorded > Save
3. Click the gear icon to configure
4. Toggle ON or OFF to record/not record the Virtual line > Save
Demonstration:
