Connect Call Recording to Virtual Line
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To record Virtual Line, you need to make sure that you have a Call Recording subscription whose number of concurrent calls matches the number of concurrent calls of the Virtual Line.
- For example, if you connect a Call Recording subscription to a Virtual Line Business, that Call Recording subscription must have at least 5 concurrent calls.
To connect Call Recording to Virtual Line, follow the steps below:
3. Click the gear icon to configure
4. Toggle ON or OFF to record/not record the Virtual line > Save
Demonstration:
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2021/10/13/88253cc5-180e-4e3b-888e-acd0fbf0d42b/5547fe1a-6380-4ea3-b8ff-8d33a5cc8f63.gif)