Assign an existing subscription to a Contract
-
OSS/BSS Answers
Access Control Admin Audit B3Network Master Account Channel App Contract App Customer App Discount App Edge Server File Management Finance App Invoice App Number Management Payment Portal Settings Price List Product App Release V2 SMS Gateway Supplier App Support Center Support Hub Business Hub Sales Hub
- App Model - Organization Management
- App Model - Communication Apps Answers
- License Model - Organization Management
-
License Model - CPaaS Solution Answers
Phone System - Admin Guide Phone System - End-user Guide Mobile App Desktop App Web Phone Auto Attendant - Admin Guide Developer Hub - Admin Guide Microsoft Teams Operator Connect - Admin Guide Microsoft Teams Direct Routing - Admin Guide Contact Center - Supervisor Guide Contact Center - Agent Guide Omni-Channel SIP Trunk CPaaS - SIP Trunk Power SIP Trunk CPaaS Fax Contact Dashboard Campaign File Explorer
- Telcoflow
- Integrations Answers
- Updated Regulations
- Ideas Portal
Table of Contents
1. Assign a subscription to a contract
If a contract is CREATED or READY after the subscription is provisioned, you can still assign the subscription to the contract.
In order to assign a subscription to a contract, please follow the steps below:
- Go to the Customer app
- Find the appropriate customer
- Choose Subscriptions tab
- Select a Subscription,click on the Eye icon
- At the Contract section, choose to Add a contract
- Choose a Contract
- Assign
Note:
Please make sure the subscription and its items are included in the contract. Otherwise, it is blocked off renewing.
Note on Subscription Expiry Date and Contract End Date:
- Expiry Date <= End Date: provision normally
- Expiry Date > End Date: do not support
2. Switch subscription from this contract to another
In case you want to re-allocate a subscription to another contract, just follow the same steps as above and change the Contract.