Manage Release Notes
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Table of Contents
The Release Note App is an in-app release communications option that is used to create and distribute release notes to your customers.
This application allows you to:
- Create Release Notes
- Edit the content
- Publish to a specific customer
- View published customers
To view and manage your release notes:
- Go to Admin Portal >Click on Customer app >Select Releases
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/10/03/1447c1df-09d8-412c-8dbd-1590bfca5f8f/7df03224-46aa-49cc-a72c-767f5681d0fa.gif)
1. Create a Release Note
The admin can prepare the release note content by:
- Clicking the Create Release button
- Filling in the title > Compose the content release
- Create
Supported file format (max size: 1GB)
- Documents: Cfg, Csv, Doc, Docx, Json, Mkv, Mov, Mp3, Mp4, Pdf, Txt, Wav, Webm, Wmv, Xls, Xlsx, Xml.
- Images: Bmp, Gif, Jpg, Jpeg, Png, Psd, Tif, Tiff.
- Application: Avi, Rar, Svg, Zip.
Support hyperlink function to create a release note
- Create release note
- Type in text
- Select text needed to embed link
- Click Hyperlink icon
- Insert link
- Save
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/10/03/25303d8a-e373-4e80-8c2c-332fe0bf0afa/eea5c4b1-9039-4b96-8b4e-aa1cc609a7b7.gif)
2. Edit Content
To make changes or to update the content, follow the instructions below:
- Select the release note >Click on View Detail
- Click on Edit > edit/update the content
- Update
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/10/03/78728083-ad2c-4e30-b726-92835b8ca18e/4335cbca-9c2e-45af-9dc3-ed66957f3ca3.gif)
3. Publish a Release Note to a Customer
A release will be published to the customer after it has been created by the Owner/Admin accounts. To do so,
- Click on Publish icon
- Input the org UUID or search for an account by Company Name
- Click on Publish
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/10/03/3003bbfe-9e6b-463d-91bb-098f8d8eb4ae/d5e8eeff-f634-4f4f-aa84-d00572054ce3.gif)
Customer view
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/10/03/5b7d98c4-e367-4fbb-84c0-f937749b8719/01a23465-725a-49ef-8014-918646a28aa7.gif)
4. Unpublish a Release Note from a Customer
You can check which accounts are published with this release note and unpublish them by clicking Published to Customers > clicking the trash icon.
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2022/10/03/a2f7a90b-abce-42ca-8f78-3880225dc1c8/033f9338-d2d9-4240-a0d0-776174c05f09.gif)