View transactions of customer accounts
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You can see transactions including subscription activation, credits top-up, or calls of your customers at the account overview page.
Note:
Transactions made under the external invoice (invoice number is manually keyed in when they are purchased) are not recorded.
You can choose either to view recent transactions or investigate the transaction made on a specific date.
Go to Customer app > Choose an account > Transactions:
1. Recent transactions:
2. Balance movement:
- The changes and closing balances by date of an account.
- The transactions grouped by description within a chosen day.