Suspend - Delete an Identity
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Table of Contents
Suspend an identity
In order to suspend an identity from the Customer app, follow the steps below:
- Search an identity by its registered email
- Click on the suspend icon
- Click Yes, I'm sure
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2021/12/10/41b13188-264e-4510-a285-2b80eac7c9dc/a6820a04-52ce-4ebb-aa7d-50fff3d6c0e5.gif)
Reactivate a suspended identity
In order to reactivate a suspended identity, follow the steps below:
- Search an identity by its registered email
- Click on the reactivate icon
- Click Yes, I'm sure
![](https://d2x3xhvgiqkx42.cloudfront.net/c94ab348-5fb1-4c1d-89b1-fa79e3e916d0/81ec6e6f-2b1b-45dc-9193-b23c4a10d966/2021/12/10/7b3a9c5e-e71d-47cc-963c-37d142f67bbd/880b1a33-c4fd-4ba5-a56c-04a303f89959.gif)
Delete an identity
Note:
Only Owner/Admin role can perform this action.
In order to delete an identity from the system, follow the steps below:
- Search an identity by its registered email
- Click on the trash icon
- Click Yes, I'm sure
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/15042/direct/1692072524465-Screenshot%2B2023-08-15%2Bat%2B9.06.59%2BAM.png)