Common Error Messages
Written by B3Networks Academy
Updated at June 2nd, 2023
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Table of Contents
There may have certain circumstances users might encounter when using the app.
Here are some error messages and what they mean:
“Request Failed”
This error message may appear if users have input:
- Invalid Domain
- Incorrect Account credential (Sign-in ID / Password)
“Unable to login”
This error message indicates users:
- Do not have an existing Phone system license in that Organization.
Tip:
Please contact your Owner or Admins of the Organization to set up the Phone System license.